Leonard Cătălin Chiricheș

Manage and support a secure Microsoft 365 environment across identity, endpoint management, messaging, collaboration, data access, automation, licensing, and day-to-day cloud operations.

• Administer Microsoft Entra ID identities, groups, administrative roles, MFA, Conditional Access, access controls, and user lifecycle processes.
• Manage Microsoft Intune enrolled Windows and macOS devices, compliance policies, configuration profiles, security baselines, lifecycle actions, and complex endpoint troubleshooting.
• Support Exchange Online mailboxes, permissions, mail flow, forwarding, shared access, retention-related operations, and account transitions.
• Administer Microsoft Teams, SharePoint Online, and OneDrive collaboration, memberships, permissions, external access, and secure information sharing.
• Monitor Microsoft Defender, security alerts, audit activity, service health, and incidents, coordinating technical escalations when required.
• Manage Microsoft 365 licensing and service assignments while identifying security, operational, and cost-optimization opportunities.
• Build and maintain Power Automate workflows that reduce repetitive work and improve consistency across business processes.
• Document and execute joiner, mover, and leaver procedures, security changes, operational controls, testing, and rollback planning.

• Configured Cisco, HP, Zyxel, and Netgear switches
• Deployed Ubiquiti WiFi networks and Fortinet firewalls
• Supported day-to-day network operations and issue resolution

• Provided remote IT support for business users

• Diagnosed and repaired PC hardware
• Installed operating systems for business clients